Bad Salzuflen 04.–06.02.2020

Frequently asked questions

Find answers for all your questions

Opening hours

The trade fair takes place from Tuesday, 4 February 2020 until Thursday, 6 February 2020. Opening hours for visitors are daily from 9:00 a.m. until 6:00 p.m., and on the last day of the trade fair until 5:00 p.m.

Arrival and departure

Messe Ostwestfalen GmbH
Benzstraße 23
32108 Bad Salzuflen

https://www.messezentrum.de/anreise-und-aufenthalt (only in german language)

Exhibitors

You will find an overview of ZOW exhibitors in the exhibitor search at the ZOW homepage.

People with disabilities

Accessibility for hall 20 and 21 is assured, but only from car park P1.

For those requiring accessibility to reach the hall, we ask that you inform the parking monitors of this when entering the grounds. They will direct visitors to the designated parking spaces for the disabled.

Data protection - Are my data secure?

Your data, which you enter, for example, in order to order in our Ticket Shop, are transmitted encoded and are only forwarded to third parties to the extent this is necessary to process your order.

You can find detailed information on which data we store and how we handle it under Security & data protection at the website of Koelnmesse GmbH.

Admission fees

The admission tickets for ZOW are free for trade visitors.

Event programme

The event programme will be published at the ZOW website.

Photography - Is taking photographs / shooting videos allowed on the fair grounds?

The taking of photographs, filming, production of video recordings, drawing, painting, etc. for private purposes is principally permitted.

If you want to take pictures of trade fair stands and products of the exhibitors, other third parties or persons, this requires the prior assent of the respective rights holder.

Leisure options in the vicinity
Voucher - I have a voucher. How do I redeem it?

If you have received a voucher for an admission ticket, you can redeem this on site at the box offices or in advance in the Ticket Shop.

In order to redeem the voucher in the Ticket Shop , you must first register there or log in with your e-mail address and your password in the event you have already registered. Please enter your personal voucher code in the 'voucher code' field. The corresponding article is then placed in your shopping cart. Click on the link "Checkout counter" there and follow the instructions.

Cloakroom

There is a cloakroom at the entrance to the hall. Usage is free.

Food service in the vicinity
Hotels in the vicinity
Catalogue

The catalogue is available on site at no charge.

Newsletter - How can I order the newsletter?

You can subscribe to the newsletter at no charge at the website. You can also unsubscribe there at any time. We treat your e-mail address with strict confidentiality.

Parking

Car park Alba and P2 is reserved for visitors. For wheelchair users, please see the deviating rules under the point "People with disabilities".

Restaurants

There are bistros hall 20 and 21.

Ticket - I have not received a ticket per e-mail. How should I proceed?

Please use your access data to log in at the Ticket Shop again. Under the menu item "Your bookings", you can call up your booking and print out the desired PDF files.

Ticket - Can I retroactively change the name on the ticket?

Because the tickets are free, we recommend creating a new ticket.

Ticket - How can I receive tickets for the event?

You can generally order tickets in the Ticket Shop or receive them on site at the box office.

Ticket Shop password - How can I change my data or my password?

You can change your personal data at any time in the Ticket Shop under the navigation point "Edit personal data".

Ticket Shop password - I have forgotten my password. How do I receive a new one?

Should you have forgotten your password, you can arrange to have a new one sent to you in the Ticket Shop under the link "Request password". To do so, please enter your e-mail address.

You can change the password at any time after logging in to our Ticket Shop under "Edit personal data".

Animals

Animals are not allowed on the fair grounds.

Access authorisation

ZOW is only for trade visitors.